Tag Archives: lock down

Humbled by our customers response.

This was our first week back to work after having to close the business and furlough all the staff on the 31st March due to the Corona Virus and what a crazy week it has been.

In the middle of May I made the decision to re-open the garage on the 1st June and put this information on our website and social media platforms.

My initial plan was to only bring out a couple of members of the team from furlough until we had enough work to get everyone back at full pace.

The general response from our customers was amazing, we managed to fully book the first week of June within a couple of days by just using social media and e-mail, at this point I decided we would need the whole team back at work to cope with this work load so we started back on the 1st at 100%.

This was slightly worrying as in the back of my mind I thought we may just be busy for one week and then it would go quiet again and I would have to start furloughing staff again which I really didn’t want to do, how wrong was I.

A few jobs from this week.

Monday 1st June was our first day back and by the end of the day we had almost fully booked the following week! Once our customers had realised we were back they were booking in thick and fast, a few customers had been to other garages whilst we had been closed due to necessary repairs or break downs but then rebooked with us and wanted the work checking as they trusted our opinion implicitly.

I hope all businesses manage to return in the same way we have and start to get back to some kind of normality and hopefully get the economy rolling so we can start enjoying life again once this is all over

I would like to say a massive thank you to all of our customers new and old for sticking with us through these very hard and testing times, without whom this Covid19 pandemic may of finished Aarons Autos.

Aarons Autos car service garage.

Your friendly car garage in Derby

Give us a call at Aarons Autos for more info.

Re-opening on 1st June 2020 to the General Public.

We hope everyone is taking care and doing their best in this strange and worrying time. Trying to fight this Corona Virus is a bigger job than most of us initially thought but we do seem to be getting there and some of those business’s that were affected by Covid19 are starting to re-open.

Aarons Autos will be re-opening its doors as of the 1st June 2020 and once again be offering its excellent ‘Services’ to the general public and local business’s.

We are putting several measures in place to keep our customers and staff safe from the Corona Virus;

  • We are fitting a Perspex screen across the whole office counter which will have a small cut out for customers to pass keys through and for them to make payments (card payments are preferred but we will accept cash)
  • We will be enforcing a one customer in reception at a time rule and customers will not be able to wait in the reception area whilst large repairs are being carried out.
  • All customers vehicles will be wiped down with anti bacterial wipes pre and post work being carried out, technicians will wear gloves whenever possible.
  • We will be supplying small hand sanitiser bottles for customers and technicians to use after any transactions.
  • We ask that customers will leave out their ‘Locking Wheel Nut Keys‘ and ‘Service Books‘ where required so we do not have to search around the car trying to find them (reducing contact inside the car).

If you have any other worries or queries please don’t hesitate to contact us.

MOT’s have been extended, but we are urging customers to have their MOT’s carried out as soon as they possibly can (or feel safe enough to do so).

There are several reasons we are suggesting getting your MOT done sooner rather than later;

  • 18 months is a long time for your car to go un-checked, if you had not had your car Serviced just before the ‘Lock Down’ and your MOT was due how do you know if your tyres, brakes or suspension are safe!
  • Garages are going to be inundated with MOT’s that are actually due on the date you want yours doing (12 month MOT’s) so imagine the difficulty for the garage to deal with double the amount of MOT’s, this is why we suggest contacting us early so we can spread out the work load.
  • Think of your local Garage. If NO MOT’s are carried out in April or May what will happen next year? Garages will have less work in those months and possibly struggle.

If you would like to book in for the first week of June please contact us by email info@aaronsautos.co.uk or our Facebook page ‘Aarons Autos Derby Ltd‘ if you would like to contact us after the 1st June just call us as normal between 8.30 – 5.00 and we will be happy to help.

Finally, stay safe and take care.

Covid 19 Aarons Autos

Emergency Work For ‘Key Workers’ Only.

Unfortunately as of the 1st April 2020 we will be closing our doors to the general public due to the Corona Virus (Covid-19) outbreak but will still be offering emergency work for all ‘Key Workers’ so if you are a ‘Key Worker’ and have an issue with your car which is affecting you working or getting to work please contact me directly by email at aaron@aaronsautos.co.uk or through our Facebook page messaging service and I will endeavour to do my best to help.

As for the governments six month extension on MOTs please keep in mind that in six months time when you need an MOT garage’s will already be dealing with MOTs that are due at that point so we are advising customers not to wait the full six months but to plan on getting their’s done as soon as we are out of this lock down, giving garages time to deal with the back log.

18 months from your last MOT is a long time, consider the condition of your car, is it road worthy? Is it safe? When was it last Serviced? The police are checking cars regularly and if your car is found to have any serious defects they are seizing your car!

As a Garage we are allowed to work through the lock down but are choosing to close due to the lack of work at this strange and worrying time, but if you wish to email or Facebook message me through Aaron’s Autos with your details I can get in touch with you the week before we come out of lock down to book in your MOT or any other work required so as to limit any disruption to YOU getting back to work.

Please remember to stay safe and do as much as you can to limit the spread of this Corona Virus (Covid-19). We will get through this.